We started our businesses within one year of each other and I have had my reservations because my agency is all about customer service and in the past six months your staff have risen above my expectations. It is all about how you feel with a company and we are still with you because of you but more important is your great staff and their fantastic response and great customer service. Thank you. FYI this comes from me dropping my dinosaur of a laptop off at 10:00 and getting a call at 1:00 that it was finished and Randy and Scott getting on remotely with one phone call. I do not expect princess service but feel like one with all of you.