5 Questions to Ask Before You Buy a Refurbished Laptop

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Buying a refurbished laptop can save you hundreds of dollars. Whether you’re shopping for yourself or a family member, you want to make sure that your refurbished laptop works properly and has no defects. Buying refurbished is a way to buy a top-notch computer and save money, not get someone else’s headaches.

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To make sure you’re getting a quality value for your money, be sure to ask these 5 questions before you buy a refurbished laptop:

 

1. What does refurbished mean?

You want to be on the same page when you’re buying a refurbished laptop. All companies have different interpretations of what refurbished means. With some companies, this could mean that everything is refurbished. Other companies may only refurbish the parts that were not working. If you want everything “as new” you’ll want to make sure everything has been refurbished.

2. What kind of warranty applies to refurbished devices?

Just because you’re buying a refurbished product doesn’t mean that you shouldn’t get a warranty. Things can happen and you want to make sure that you’re protected even if it’s for a limited time. 

Ask to see what is covered and for how long. If you feel comfortable with the answer, then you know you’re on the right track.

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3. What is the return policy?

As with a warranty, buying refurbished shouldn’t mean that you don’t have the opportunity to return the item if there’s something wrong with it. Ask if there have to be specific reasons for the return and for how long after purchasing you can return. You want to make sure you have time to use it to make sure everything is working properly.

4. Does the laptop come with any accessories or do I need to purchase them separately?

When you buy a new computer, it typically comes with some accessories. The same may be true when you’re buying a refurbished laptop. But, don’t assume anything. You need to ask what you may be getting along with your new computer.

Sometimes the accessories or equipment that comes with a refurbished laptop are not the originals. Ask what the difference is and make sure it’s compatible with what you’re thinking about buying. 

If you have to buy many of the accessories separately, you’ll want to price those out to make sure that it’s not more cost-effective to buy everything new. Most times, it will still be in your best interest to buy refurbished.

5. Will all connections be thoroughly tested?

Nothing is more frustrating than buying a product and taking it home only for it not to work. Simply testing all connections and ports can save a lot of time and frustration. Be sure that the person you are buying your refurbished laptop from has checked everything before you commit. You can even ask them to test the connections out in front of you so you can see for yourself.

If you’re looking for a refurbished computer, let Enterprise Computer help. We offer refurbished computers as well as accept trade-ins. You can count on us to offer quality refurbished computers to help save you money. Contact us today at 860-664-3730 to learn more.